2021 Virtual Annual Meeting Agenda

CEUs: 22 to include the exhibit hall
Live and Pre-Recorded Sessions

Live Session - Wednesday, April 28th
4:30pm – 5:30pm

Virtual Happy Hour w/MNHIMA!

Help us celebrate the MNHIMA Annual Meeting!

Grab a Drink & Get Ready to Network with Old & New Friends/Colleagues!

Live Session - Thursday, April 29th
12:30pm – 1:30pm

2020 Ctrl + Alt + Del: Perspectives on Navigating the Pandemic
(Panel Discussion)

In this session, a panel of current HIM students and professionals will share their viewpoints on the impacts of the COVID-19 pandemic over the last year plus, as well as what they feel the future looks like for the HIM profession going forward.

•Regina Kraus, MSA, RHIA, CDIP, BCSC
AHIMA-Approved ICD-10-CM/PCS Trainer
Adjunct Faculty HIT/HIM Program
Purdue University, Global; School of Health Sciences

•Macy Dotty
Clinical Quality Management Analyst, Cuyuna Regional Medical Center (CRMC)
2020 graduate, The College of St. Scholastica

•Patricia Bower-Jernigan, RHIA
Director Clinical Revenue, Allina Health

•Alayna Hoehn
Current student (2021 graduate), The College of St. Scholastica

•Kristi Lundgren, MS, RHIA
eHIM Manager, Children’s Hospital of Minnesota

•Deborah Enfield, RHIT, BS, MHI
Health Technology Manager, Huron Consulting Group

•Katie O’Hearn, MS, RHIA, CCS-P, CRC
ERA Provider Education Program Manager, Blue Cross & Blue Shield of MN

CEU: 1.0 - Evolving Topics

Live Session - Friday, April 30th
12:00pm - 1:00pm

Strategies for Success Roundtable Series, Part 3: You’ve Secured the Interview…Now What?

Mary Anderson
Brenda M. Peschl, MS, RHIA

In this session, attendees will learn how to prepare for an interview, understand general interviewing do’s and don’ts, and recommended follow-up actions for after the interview itself.

CEU: 1.0 - Organizational Management & Leadership

Pre-Recorded Sessions

2021 CMS Evaluation and Management Coding Updates

Katie O’Hearn, MS, RHIA, CCS-P, CRC
Melissa Cartier, RHIA, CCS-P

This presentation will review the 2021 CMS E/M coding updates, discuss their impact on coding, billing, provider education and documentation, and invite/anticipate questions from coders and other professionals involved in the revenue cycle, both new and experienced.

CEU: 1.0 - Data Structure, Content and Information Governance

Best Practices for Managing PPE Students

Katie Kerr, Ed.D., RHIA

This session will help professional practice experience (PPE) preceptors understand how to be the best PPE preceptor to HIT/HIM students. The presentation will lay out experiences, elements, and practices preceptors can incorporate when hosting that will ensure student satisfaction. The presentation will also touch on CAHIIM PPE accreditation standards, results from Dr. Kerr’s doctoral research study on student PPE satisfaction, and an overview of her PPE satisfaction model.

Learning Outcomes:
  • Articulate the elements and practices that can ensure a quality, satisfactory PPE and the important role the PPE preceptor plays in a student’s education
  • Describe the factors that can predict a student’s PPE satisfaction
  • Understand the key roles that the college, student, and PPE site & preceptor play in ensuring a satisfactory PPE

1.0 - Organizational Management & Leadership
Building our Health Information Community: 2021 AHIMA Report to the CSAs

Katherine Lusk, MHSM, RHIA, FAHIMA

AHIMA is the leading voice of health information because our credentialed professionals are committed to excelling at the intersection of healthcare, technology, and business. This presentation will detail how our members have led and will continue to lead the evolution of healthcare, while also ensuring health information remains accurate, accessible, protected, and complete.

CEU: 1.0 - Evolving Topics
COVID-19: Emerging Trends in Social Determinants of Health

Brooke Palkie, Ed.D, RHIA
Brittney Dahlin, M.S., RHIA, CPHQ

The health industry is in the early stages of truly understanding how to adequately capture, assess and utilize SDOH data effectively. COVID-19 has propelled the importance of capturing and assessing such information as wider gaps in inequities have been identified in the early pandemic data. We can learn a lot from our federally qualified health centers and this presentation will shed light on how we as a broader health system can cast a wider safety net. A true collaboration can bridge the necessary programs to help reduce inequities in care.

Learning Outcomes:
  • Social Determinants of Health
  • Inequalities in SDOH as highlighted by pandemic
  • What we can learn from our FQHCs
  • How do we identify, collect, assess and act on SDOH data from a holistic health view

1.0 - Informatics, Analytics and Data Use; OR Evolving Topics

Creating a Culture of Cybersecurity Through Experiential Learning

Bruce McCully, CISSP

Previous attempts at integrating cybersecurity within the entire healthcare staff—particularly in hospitals—remains insufficient and inconsistent. To quickly react and proactively move to changing needed security standards and practices, healthcare security must go beyond simple policy enforcement.

Our proven concept revolves around a comprehensive experience and story-based training, consisting of both end user training, practice and marketing tools to communicate and create awareness. Most previous attempts at improving cybersecurity programs have been focused on the impact of data loss and addressing the importance of establishing user awareness, yet few programs actually integrate training applied to common user risks, with experiential-based learning. Bottom line: we learn better when we learn from our mistakes.

CEU: 1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security
Data Analytics: Why it’s Important for Everyone!

David Marc, PhD, CHDA

As the HIM profession becomes more diverse and more involved in the governance and use of healthcare data, analytics has become an essential skill of the profession. Still, many HIM professionals consider themselves novices in the analysis and use of data. In this presentation, the ways in which data analytics has been adopted across the HIM profession will be explored and the critical competencies related to data analysis will be clarified. Examples will be provided on how the analysis and use of data have helped healthcare organizations succeed in a time of turbulence and uncertainty. At the conclusion of this presentation, you will have a better understanding of the analytical knowledge and skills that are required to tackle the challenges facing healthcare today and be able to see the trajectory for the skills that will be needed to handle the challenges of tomorrow.

Learning Outcomes:
  • Articulate the role of data analytics in the HIM profession
  • Outline the common tasks that HIM professionals already conduct where data analytics is embedded
  • Illustrate how data analytics competencies enhance the HIM profession

CEU: 1.0 - Informatics, Analytics, and Data Use

Denials: Why You Should Care!

Barb Miller, RHIT, CCS, CCS-P, AHIMA-Approved Revenue Cycle Trainer

This presentation will identify the types of reviews pertaining to denials and discuss how to identify them, including their top causes. It will review approaches to understand and prevent denials, examine techniques for monitoring, and review approaches for managing them. In addition, attendees will learn how physician documentation plays an import role in denial prevention.

CEU: 1.0 - Revenue Cycle Management
Exploring the Role of Information Governance in Pandemic Response


The healthcare industry has been thrust into the spotlight as it moves through uncharted territory to address an onslaught of patients, constantly evolving requirements, and numerous unknowns to deliver safe working, testing, and patient-care environments.

Providers across the globe have rallied admirably to meet evolving demands with commitment, speed, and agility. However, the pandemic is shining a light on major gaps in operations. New telehealth service models have enabled broader treatment options during stay-at-home orders, but not without security and productivity risks. Supply chains have been disrupted, and healthcare revenues continue to be hit hard, leading to widespread furloughs, layoffs, and restructurings.

In this session, we’ll explore the critical role information governance plays in pandemic response along with best practices healthcare organizations can embrace to improve readiness across four key areas:

  • Operational resilience to accelerate emergency care and testing
  • Agile pandemic supply chains
  • Compliant and connected telehealth and remote workers
  • Transformative workspaces for current and post-pandemic operations

CEU: 1.0 - Data Structure, Content and Information Governance
LTC/PAC Coding: What you need to know

Kelli Dobrava, RHIA

SNF coding varies from traditional acute care coding. LTC facilities assign ICD-10-CM codes to capture a resident’s clinical conditions. Learn how these codes contribute to reimbursement in the LTC/PAC setting.

Learning Outcomes: Attendees will be able to demonstrate the knowledge of LTC/PAC Coding.

CEU: 1.0 - Data Structure, Content and Information Governance
HIPAA Gets a Facelift – Are There Still Wrinkles?


It has been almost 20 years since HIPAA’s inception, and change was inevitable. The practice of medicine has changed, technology has advanced, and the medical information demands have transformed. The big question now is, what’s changed? Did the changes close the gaps caused by interoperability? How do the changes impact PHI disclosure management and patient access? Are there new turnaround time requirements? This session provides an authoritative view on the HIPAA changes, including current changes, effective dates, industry analysis, and proper application of the revised rule within healthcare facilities. The speakers share an in-depth analysis of HIPAA terms and expert advice on how to apply the changes effectively within organizations.

Learning Outcomes: Attendees of this session are guided through steps to:
  • Examine the rationale for HIPAA changes, recent updates, and how the modifications impact interoperability.
  • Identify critical areas within the update during a side-by-side comparison and determine how subtle changes apply to the California Consumer Protection Act.
  • Analyze the impact on policies and procedures, release of information processes, notice of privacy practice, business associate agreements, and more.
  • Summarize the compliance timeline, dates, and requirements that may impact your facility and where you may be at risk for noncompliance.

CEU: 1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security

Principles of Critical Care Billing: Provider Documentation Necessary for Hospitals to Bill for Critical Care Services

Virginia Gleason

When a patient requires trauma or critical care services, the primary concern for any provider is patient care and treatment. While quality patient care is of upmost importance, documentation of the patient’s condition, sequence of events and the team’s rapid response is necessary in order to demonstrate the high level of resources dedicated to both anticipating needs and providing the care.

The key focus of this course is not on coding or reimbursement; but, rather, the document that allows full recognition of the time, complexity and intensity of resources used when caring for trauma and critical care patients. With the appropriate documentation, hospitals, physicians and advanced-practice professionals can obtain reimbursement for the activation of their trauma team as well as the critical care services provided.

Learning Outcomes:
  • Identify what the regulators consider “critical care”
  • Understand what key Documentation is necessary to bill for critical care and trauma activation
  • Learn why time is of the essence, what must be documented by the provider and what services can be counted in the Critical Care time.
  • Examine how the rules dictate the assignment of time when more than one provider is involved in the Critical Care services.

CEU: 1.0 - Revenue Cycle Management
Managing Insider Threats: Collaborating with Business Associates to Reduce Risk During COVID-19 and After

Elizabeth McElhiney, MHA, CHPS, CPHIMS, CRIS
Lindsey Miles, RHIT, CRIS

Presenters at this session will review privacy and security vulnerabilities which were either introduced or exacerbated by the rapid shift to remote work models. A discussion of recent statistics on insider threats as well as the current regulatory climate will demonstrate the need to design proactive employee education and institute monitoring to reduce the risk of an increasingly costly incident and prevent harm to patients. The presenters will highlight how enhanced transparency and collaboration between covered entities and business associated will aid in the identification of areas of concern and assist both organizations in protecting patient data.

Learning Outcomes:
  • Identify the vulnerabilities that were introduced into the HIM environment during the transition to remote working arrangements
  • Understand key concerns identified by industry reports on information security and OCR settlements
  • Recognize the types and prevalence of insider threats in the healthcare industry, in particular due to the changes made to address COVID-19
  • Understand how covered entities and business associates can collaborate to identify potential threats, in particular negligent insiders, design effective education to staff on best practices and risk prevention

1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security

Optimize Health Care Revenue Cycle Operations with Robotic Process Automation (RPA)

Bill Knox

Robotic Process Automation (RPA) has proven to be an important technology for the automation of manual processes. Hospitals are implementing RPA to respond to the challenging environment that currently exists in health care. This advanced technology helps hospitals to streamline operations, reduce the time to complete tasks, improve financial performance, and lower labor costs. It is easily used for common tasks that can be replicated, like queries, cutting and pasting, etc.; however can also be trained to automate more complex task including denials management, authorization management, claim edit resolution, and other processes.

How does it work? Robotic Process Automation bots emulate the way a human worker would complete a process and interact directly with some systems. These bots work faster and sometimes different than their human counterparts allowing the constraints that shaped current processes to sometimes be eliminated. RPA uses scripted processes that have access to applications and data sources, including end-user health information systems, data input screens and online application programming interfaces. These bots support the revenue cycle representative who would normally complete these tasks.

While RPA can work together with artificial intelligence to expand the scope of what can be automated, the virtualization technology can be easily scaled for common use cases and deployed across hospitals and various geographic locations.

CEU: 1.0 - Revenue Cycle Management
Robotic Process Automation within the Intelligent Automation Journey

Deborah Enfield, RHIT, BS, MHI

In Becker’s Healthcare, “Revenue cycle transformation, How hospital CFOs can gain a competitive edge in healthcare’s ‘new normal,’” three common themes for organizations to become more financially resilient included:
(1) Digitize the patient experience;
(2) Manage capacity;
(3) Implement intelligent automation. Intelligent automation offers healthcare organizations an opportunity to achieve efficiencies, improve accuracy and reduce costs when automating high volume repetitive tasks.

This discussion explores Robotic Process Automation (RPA) and where this technology aligns within the intelligent automation journey.

Learning Outcomes:
  • Validate understanding of Digital Transformation
  • Establish high level, foundational knowledge of Intelligent Automation
  • Describe Robotic Process Automation (RPA)
  • Summarize RPA process candidate characteristics
  • Illustrate an Intelligent Automation lifecycle

1.0 - Revenue Cycle Management
Shifting the Paradigm: Why HIM Should Lead the Charge on Interoperable Technology

Dan Wilson

As interoperability evolves with the creation of the 21st century cures act, it’s time to throw out category conventions. Historically, IT has owned the adjudication of selecting interoperable technology but now is the time to evolve the process. IT does a great job at recognizing tech/API needs from a security standpoint, but HIM owns privacy--which should be at the forefront of all interoperable conversations.

In this presentation, we will walk through how to properly value both security and privacy, recognize ways to prioritize privacy to further innovation adoption, and identify resources every HIM department can effectively implement to ease the process.

Learning Outcomes:
  • Identify distinctions between privacy and security in interoperable technology
  • Define how privacy should be prioritized in technology selection
  • Create toolkit to adjudicate technology opportunities

CEU: 1.0 - Informatics, Analytics & Data Use; OR Information Protection: Access, Disclosure, Archival, Privacy and Security
Social Determinants of Health and ICD-10-CM Coding

Margaret M. (Maggie) Foley, PhD, RHIA, CCS

This session will address what are Social Determinants of Health (SDOH) and their relationship to patient health outcomes and costs. The need to collect SDOH information to better assess patient risks and outcomes will also be discussed. The current state of ICD-10-CM coding and documentation for SDOH will be addressed as well as other efforts underway to improve standardize definitions, documentation and coding of SDOH. Steps to improve the capture of SDOH documentation and codes will be provided.

Learning Outcomes:
  • Understand what social determinants of health (SDOH) are and their impact on patient outcomes.
  • Apply ICD-10-CM official guidelines for coding social determinant of health information (SDOH).
  • Describe current efforts underway to capture SDOH using classification systems and clinical terminologies.
  • Implement strategies to improve the documentation and coding of SDOH.

CEU: 1.0 - Data Structure, Content and Information Governance
The Case for Modern Search

James Hoover

We find anything on the Internet, yet we cannot consistently find medical records, even when patients register in person. This is as much a technology failure as it is human error. As with Internet search, patient search should work even with errors in both the search field (user error) and in the medical records (data errors).

MPIs are full of spelling and phonetic errors, transposed characters, and missing information. Traditional EHRs searches simply do not work with dirty data - confirmed by an average 8-10% duplicate rates.

Technology from other industries can improve patient search to reduce duplicate and overlay records.

Learning Outcomes: Understand limitations of current EHR patient searches and identify technologies from other industries that may improve patient search.

CEU: 1.0 - Data Structure, Content and Information Governance
To Release or Not to Release – That is the Question – LTC/PAC Release of Information

Kelly Dobrava, RHIA

SNF ROI practices do not have to be confusing or intimidating. Let’s walk through the release of information processes together.

Learning Outcomes: Attendees will be able to demonstrate the knowledge of LTC/PAC ROI processes.

CEU: 1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security

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